Using CoreParent when there has been abuse

CoreParent was co-founded by a survivor of domestic violence. This guide explains, in plain words, what the other parent can and cannot see, how to make the app quieter on your phone, and where to get help. Reading this page changes nothing in your account.

If you need to leave this page fast

Click here to leave and open Google. The Back button may return here, and this page can stay in your browser history. If someone else uses this device, clear your history after reading, or read on a device that is only yours, like a library computer or a trusted friend's phone.

What the other parent can and cannot see

Everything you put into CoreParent is private to your account unless you choose to share a specific item. Your co-parent is never told when you:

What they can see: the messages you send them, the expenses you send them, and any calendar event or item you have explicitly shared. Nothing else.

Make the app quieter on your phone

Three settings, all optional and all invisible to the other parent:

On a shared or watched device

If you think your phone or computer might be monitored, trust that instinct. Use CoreParent from a device the other person has never had, such as a library or work computer, or a new phone they do not know about. In a web browser, you can turn on the quick exit button in Settings → Notifications → Privacy & safety: one tap (or pressing Escape twice) instantly replaces CoreParent with Google. Sign out when you finish, and clear the browser history. NNEDV's Safety Net project publishes detailed guides on spyware and monitored phones at techsafety.org.

Documenting what happens, safely

Courts give weight to records made at the time, in your own words. Write journal entries when things happen, keep them factual (dates, times, places, what was said and done), and leave out anything unrelated you would not want read aloud. CoreParent keeps the original of every message, records your entries with the time they were logged, and shows any later edits, which is what makes the record credible. When you need it, you can export a certified court file that anyone can verify. One caution: if someone can see your screen, document when you are somewhere safe. The record can wait a few hours.

If you are in danger right now

Call 911. If you are safe but need support, the National Domestic Violence Hotline is free, confidential, and available 24/7 in English and Spanish: call 1-800-799-7233, or text START to 88788, or chat at thehotline.org. Advocates there can help you make a safety plan, including how technology fits into it.

What we promise

Our trust page spells out how your records are protected and our published policy for legal requests: if anyone, including the other parent's attorney, subpoenas CoreParent for your data, we require valid legal process and we notify you before producing anything unless a court order prohibits it. This guide draws on the publicly available guidance of NNEDV's Safety Net project, and we are working toward having our safety features reviewed directly by domestic-violence safety experts. We will say so here when that has happened, and not before.

Common questions

Can my co-parent see my journal?

No. Your journal is private to your account. Your co-parent is never notified that you wrote, edited, or exported anything, and nothing in your journal is ever visible to them.

Will the other parent know I turned on safety settings?

No. Discreet notifications, quick exit, and every other privacy setting are invisible to the other parent, and nothing about them appears in any shared record or export.

Can CoreParent hide me completely?

No app can promise that, and you should be careful with any app that does. Items you deliberately share, like messages you send and shared calendar events, are visible to the other parent by design. For a full safety plan, talk to an advocate at thehotline.org.

Read how your data is protected